For patients

Your first visit, from request to recovery.

Whether your dentist referred you or you found us yourself, here’s what happens and what it costs, before you arrive.

Already scheduled? Open the link in our text message to confirm your time, fill out paperwork and let us know when you’re on your way.

Your first visit

Most patients are done in one visit.

Plan on 90 minutes to two hours in the office if treatment happens the same day, which it usually does.

  1. To start

    You or your dentist reach out

    Your dentist sends a referral, or you request a visit yourself. It takes about two minutes.

  2. Within 1 business day

    We call or text you a time

    Your visit is usually within one or two business days, and the same day if you’re in pain.

  3. Before you arrive

    Paperwork from your phone

    Our text includes a link for your health history and insurance, so there’s no clipboard in the waiting room.

  4. About 20 minutes

    Exam, 3D image and your options

    We test the tooth, take a low-dose 3D image and explain what we see. You get a written estimate before anything starts.

  5. 60 to 90 minutes

    Treatment

    Most root canals are finished in this same visit. You can drive yourself home and return to your day.

  6. Same day

    Your dentist gets our report

    We send your dentist our notes and images, with what we recommend for the final restoration.

  7. Within a few weeks

    Crown or filling with your dentist

    Your dentist places the permanent crown or filling that protects the tooth.

Getting ready

Before and after your visit.

What to bring

  • A photo ID and your dental insurance card
  • A list of the medicines you take
  • Your dentist’s name, if you have one
  • Headphones, if music helps you relax

Before you come

  • Eat a normal meal; you’ll be numb for a few hours afterward.
  • Take your usual medicines, including any antibiotics you were prescribed.
  • Complete your paperwork from our text link.

After treatment

  • Expect some soreness for a few days; over-the-counter pain relievers usually help.
  • Chew on the other side until your dentist places the crown or filling.
  • Call us if swelling grows or the pain gets worse.

Insurance and payment

You’ll know the cost before we start.

No dental insurance? Ask for our self-pay price when you request a visit.

Most PPO plans

We check your benefits before the visit and file the claim for you.

A written estimate first

You see what your plan is expected to pay, and what’s left for you, before treatment begins.

Ways to pay

Cash, all major credit cards, and HSA and FSA cards. Monthly payment plans are available.

When to go to the emergency room: if swelling in your face or neck makes it hard to breathe or swallow, or you have a high fever with a toothache, go to the nearest emergency room or call 911.

Ready when you are.

Tell us what’s going on and we’ll call or text you with a time. Our hours and how our visit texts work are on our practice page.